NILA

Smart Government

Smart Government

Sahab’s smart government solutions equip public sector clients with the digital capabilities to function more efficiently and serve citizens better.

We provide smart government solutions that automate processes and help governments to function faster, in a transparent and error-free manner. In addition to giving citizens access to government services in any location and at any time, these solutions help governments to collect data that will further improve their efficiency.

 

The Smart Government Value Chain

Citizens’ Needs

Citizens’ Needs

Through the availability of greater amounts of data and tools for data analytics, governments can gain a better understanding of pressing issues and matters of concern to citizens.

Policy-making

Policy-making

Through transparency and continuous insights from digital portals, smart governments can improve upon existing policies and implement new policies well in advance.

Planning

Planning

Digitalization can also help governments during the planning process, by involving the public in developing creative and resourceful solutions.

Execution

Execution

Public services become accessible online, in a self-service model, which saves time, money and energy for both the government and citizens.

Enforcement

Enforcement

Enforcement & supervision of policies becomes more data-based, to create an urban ecosystem with the mindset of serving people.

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End User
Managed Services System

Client

Sharjah Asset Management Holding (SAMH)

CONTEXT

Developing a centralized services management system for Sharjah Asset Management Holding & its subsidiaries

CHALLENGE

Due to the decentralization of technologies, SAMH & its subsidiaries were facing challenges such as: - High costs in maintenance & upkeep

SOLUTION

SAHAB analysed the environment of all concerned entities and proposed a centralized services management system that incoporated recommendations, streamlined management and regulated human resources.

OUTCOME

The implementation of the system resulted in: - Increase in revenue streams by moving from CapEx to OpEx - Centralization, upgrade & unification of IT functions through a dedicated data center -Shifting focus to strategic planning & business development - 20-25% reduction in the operating cost

OUTCOME
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SHARRAI
Platform

Client

Souq Al Haraj

CONTEXT

Developing an online platform for the used car market (Souq Al Haraj)

CHALLENGE

Souq Al Haraj expressed an interest in providing an additional sales channel for the Souq Al Haraj tenants, in the form of a user-friendly platform that is web and mobile-enabled.

SOLUTION

SAHAB studied the needs and the business model of the tenant, to develop SHARRAI, a marketplace platform for IOS & android devices, that enhanced the used cars' buying & selling experience.

OUTCOME

The solution provided benefits such as: - Easy accessibility & interaction between buyers & sellers - Providing Souq Al Haraj with greater control over tenant registrations, ad content etc - Generating reports for service improvement & future enhancement

OUTCOME
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ASIO
Platform

Client

Sharjah Asset Management Holding (SAMH)

CONTEXT

Developing a platform for Al Saja'a Industrial Oasis - ASIO (a Sharjah Asset Management Holding project)

CHALLENGE

Stretching over an area of 14 million square feet, ASIO offers world-class infrastructure for industrial, retail, accomodation and other needs. ASIO required assistance with selling and marketing its 353 plots to UAE Nationals, GCC and Arab residents as freehold investments.

SOLUTION

To reach a wider range of investors, share information about the project, and to facilitate the selling-buying process, SAHAB recommended the creation of a user-friendly, comprehensive digital platform.

OUTCOME

The new platform helped the SAMH management to: - Provide investors with easy access to the site plan and available provisions - Streamline sales requests & exchange of information - Facilitate CRM through proper monitoring and follow-up of investor requests

OUTCOME
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Tahseel
Sharjah Finance Department

Client

Tahseel - Sharjah Finance Department

CONTEXT

Developing a secure and reliable e-payment and e-receipt platform for the Sharjah Government

CHALLENGE

Users of government platforms were faced with a number of challenges such as: - Discrepancies in revenue collection & delayed service updates - In-person visitation for completion of transactions - High service charges

SOLUTION

In keeping with the needs of the Sharjah government, Sahab operated Tahseel, an advanced electronic revenue collection system.

OUTCOME

Tahseel improved customer experiences by: - Automating revenue collection & daily reconciliation - Reducing risk of manual handling & cash transfer - Reducing transaction service charges - Generating financial reports - Providing multiple payment methods

OUTCOME
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SHAMS Performance
Management System

Client

Sharjah Media City (SHAMS)

CONTEXT

Developing a strategy and performance management system for Sharjah Media City (SHAMS)

CHALLENGE

As a newly established and rapidly growing entity, SHAMS required: - Deploying & tracking organizational strategies - Mapping the performance of employees & departments - Facilitating cross-departmental coordination & collaboration

SOLUTION

SAHAB analysed the situation and proposed an integrated performance and strategy management solution.

OUTCOME

The benefits of the solution included: - Documenting, structuring & measuring of targets to meet strategic goals - Aligning individual & departmental performance with overall organizational goals - Linking high-level strategic goals with low-level project execution plans

OUTCOME
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SHAMS ERP
System

Client

Sharjah Media City (SHAMS)

CONTEXT

Developing an integrated enterprise resource planning (ERP) system for Sharjah Media City (SHAMS)

CHALLENGE

To meet its ambitious goals, the newly established SHAMS required a system that will organize and integrate all functional units such as finance, HR, and project management.

SOLUTION

SAHAB proposed Microsoft Dynamics 365 as a central solution that will integrate several other components like attendance system, barcode solution, and the performance and strategy management solution

OUTCOME

Through this solution, SHAMS was able to: - Align functional units with core business goals - Match industry standards in resource planning & integration of key performance components - Ensure seamless migration of legacy data

OUTCOME

At Sahab Smart Solutions, industry experts and digital consultants are working together, with the vision, skills, and commitment to open new frontiers for smart governments.

Abdelrahim AlZarooni

Digital technologies are reshaping global economies, and governments around the world are using innovative solutions to transform the delivery of public services. As an innovation-led organization, we are proud to support our government in deploying such solutions, which are tailored to the present and future needs of our citizens.

Abdelrahim AlZarooni
Digital Business Manager
Key Capabilities
  • IOT
  • AI
Ahmed Ghanem

Smart governments use innovative policies, technology-driven operating models, and consolidated communication networks to encourage economic growth, stimulate new business opportunities, meet public needs, and enable the transition to digital economies. At Sahab, we understand what it takes to build a smart government, and are proud to closely collaborate with Sharjah’s government entities to achieve these goals.

Ahmed Ghanem
Digital Transformation Manager
Key Capabilities
  • IOT
  • AI